Privacy Policy

Please read our Privacy Policy carefully before using the website and / or downloading the App

OffPeaks, a trading name of Piton Guides Limited is committed to protecting your privacy.

This Privacy Policy, together with OffPeaks’ Terms of Use and if you are a registered user, OffPeaks Registration Terms set out the basis on which any personal data OffPeaks collects from you, or that you provide to OffPeaks, will be processed by OffPeaks. Please read the following carefully to understand OffPeaks views and practices regarding your personal data and how it will use them.

You can use OffPeaks website (“Website”) and/or app (“App”) (together the “Platforms”) without disclosing any personally identifiable information about yourself.

By using the Platforms, or submitting information to OffPeaks through or in connection with the Platforms, you signify your consent to OffPeaks collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Platforms or submit information to OffPeaks through or in connection with the Platforms.

Information OffPeaks may collect from you

OffPeaks may collect and process the following data about you:

  • • Information that you provide by filling in forms on the Platforms, or any such other information you provide to OffPeaks;
  • • If you contact OffPeaks, OffPeaks may keep a record of that correspondence;
  • • OffPeaks may also ask you to complete surveys that it uses for research purposes, although you do not have to respond to them;
  • • Details of transactions you carry out through the Platforms;
  • • Details of your visits to the Platforms including, but not limited to, traffic data, location data, web logs and other communication data, and the resources that you access.

IP Addresses

OffPeaks may collect information about your computer and/or your device including, where available, your IP address, operating system and browser type for system administration purposes and to report aggregate information to OffPeaks advertisers. This is statistical data about OffPeaks’ users browsing actions and patterns and does not identify any individual.


Pieces of information transferred to your computer or device from the Platforms are known as cookies. They allow the Platforms to store information about your browsing patterns, making the Platforms more useful to you. Many major sites use cookies. Cookies are, in fact, commonly used throughout the Internet to offer personalised services.

Most browsers are automatically set to accept cookies. Each time you use the Platforms, the cookie is accessed. This way, OffPeaks can track the features you use and the web pages and content that you view on the Platforms to help personalise your experience. You may disable cookie support but be aware that by doing so, you will lose certain features that require a cookie to work properly.

OffPeaks may use the information collected by the cookie to provide it with various statistics without identifying any individual.

Where OffPeaks stores your personal data

The data that OffPeaks collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for OffPeaks. Such staff may be engaged in, among other things, the processing of your payment details and the provision of services.

By submitting your personal data, you agree to this transfer, storing or processing. OffPeaks will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.Where OffPeaks has given you (or where you have chosen) a password which enables you to access certain parts of the Platforms, you are responsible for keeping this password confidential. OffPeaks asks you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although OffPeaks will do its best to protect your personal data, OffPeaks cannot guarantee the security of your data transmitted to the Platforms. Any transmission is at your own risk. Once OffPeaks has received your information, OffPeaks will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

OffPeaks uses information held about you in the following ways:

  • • to ensure that content from the Platforms are presented in the most effective manner for you and for your computer;
  • • to provide you with information, products or services that you request from OffPeaks or which OffPeaks feels may interest you, where you have consented to be contacted for such purposes;
  • • to carry out OffPeaks’ obligations arising from any contracts entered into between you and OffPeaks;
  • • to allow you to participate in interactive features of OffPeaks service, when you choose to do so;
  • • to notify you about changes to OffPeaks service.

OffPeaks may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and OffPeaks or they may contact you about these.

If you do not want OffPeaks to use your data in this way, or to pass your details on to any third parties for marketing purposes, please tick the relevant box situated on the web page on which OffPeaks collects your data.

OffPeaks does not disclose information about identifiable individuals to its advertisers, but OffPeaks may provide them with aggregate information about its users (for example, OffPeaks may inform them that 500 men aged under 30 have clicked on their advertisement on any given day).

OffPeaks may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in London). OffPeaks may make use of the personal data it has collected from you to enable it to comply with its advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of your information

OffPeaks may disclose your personal information to any member of its group, which means its subsidiaries, its ultimate holding company and its subsidiaries. OffPeaks may disclose your personal information to third parties:

  • • in the event that OffPeaks sells or buys any business or assets, in which case it may disclose your personal data to the prospective seller or buyer of such business or assets;
  • • if OffPeaks or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  • • if OffPeaks is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply its Terms of Use or, where you are a registered user, its Registration Terms, or to protect the rights, property, or safety of OffPeaks, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask OffPeaks not to process your personal data for marketing purposes. OffPeaks will usually inform you (before collecting your data) if it intends to use your data for such purposes or if it intends to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by ticking certain boxes on the relevant parts of the Platforms where OffPeaks collects your data. You can also exercise the right at any time by contacting OffPeaks via the Contact Us page.

The Platforms may, from time to time, contain links to and from the websites of OffPeaks partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that OffPeaks does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

Under English law, you have the right to access information held about you. Any access request made by you may be subject to a fee of £10 to meet OffPeaks costs in providing you with details of the information OffPeaks holds about you.

Changes to OffPeaks’ Privacy Policy

Any changes OffPeaks may make to the Privacy Policy in the future will be posted on the Platforms and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to the company vai the form on theContact Us page.